When the university listens: Ombudswoman Lucie Tesařová in the ScienceTalks podcast
In the latest episode of the faculty podcast ScienceTalks, we welcomed Lucie Tesařová, ombudswoman at J. E. Purkyně University. We talked about the role of the ombudswoman at the university, the issues that students and employees most often bring to her attention, and why open and fair communication is key to resolving them.
We discussed what working with complaints looks like, from the first contact to the actual resolution, as well as what options are available to students who would like to seek the ombudswoman’s support, either anonymously or in person. We also talked about events and workshops that help improve relationships in the university environment and teach how to prevent conflicts before they escalate. We also paid special attention to the future. Lucie Tesařová is stepping down from her position as ombudswoman at UJEP, and in the podcast she reflects on what she has achieved during her tenure, what the introduction of this role has brought to the university community, and what challenges lie ahead. We did not forget the personal dimension either – Míša and Honza, our moderators, shared their impressions of working at the university and what the faculty brings to their lives.
Listen to an inspiring interview with Lucie Tesařová, who was not afraid to broach sensitive topics and showed that the university can be a place where problems are solved with respect, empathy, and constructively.
You can find the podcast on Spotify, Soundcloud under the tag Podcasty UJEP, and later also on the YouTube channel of the Faculty of Science.
Translated with DeepL.com (free version)